Teamwork and effective communication are basic to any work environment. Yet, daily engagement with co-workers, supervisors and managers may be less than positive and at times perhaps even tense. This interactive session focuses on providing tools and sharing techniques that can enhance communications and increase productivity. Participants are exposed to pertinent communication practices followed by an exploration of the key components and building blocks necessary to developing positive workplace relationships.
Learning Objectives:
- Identify differences between effective and ineffective workplace relationships
- Develop flexibility in actions, thoughts and feelings to better handle any situation
- Apply active listening and “conscious communication” strategies to interpret people and situations correctly
- Recognize and effectively handle variations in personal style
- Use conflict to create more constructive, authentic interpersonal relationships
