Today, teams and organizations face a myriad of changes from leadership to processes and technology. This course addresses the challenges of adjusting to and managing change. Participants will learn strategies for managing colleagues’, staffs’ and sometimes their own fear, criticism, negativity, and low productivity during the change process. Focus will be on how to effectively address these reactions, reduce stress and advance the organizational agenda.
Learning Objectives:
• Explore and discuss the complexities of change
• Examine your role in the changing workplace
• Define how and when to challenge, and initiate change of unproductive, ineffective work processes
• Assess and improve your reactions to resistance
• Practice techniques to transform negative attitudes into positive ones
• Analyze existing workplace relationships to engage and motivate staff
